Welcome to Betws-y-Coed Surgery

Dr Marshall is retiring

We would like to inform all our patients that Dr Marshall will be retiring on the 10th December 2014.  
She and the practice would like to say Thank you for all your support over the last twelve months.

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Update your records

Have you updated your contact details recently?

 There is a big issue at the moment around wrong mobile numbers on patient records. Please do keep us up to date and informed of your correct details so that important messages get through.

To order your Repeat Prescriptions online click here. 

IMPORTANTPlease help save our dispensary from closure!

Boots have applied to the Local Health Board to open a pharmacy in Betws Y Coed if this goes ahead it will lead to our dispensary closing


Flu Clinic dates are now available please contact the surgery for more information

 A note on ordering your Repeat Prescription -

  In order to provide a safe efficient service, we ask for your co-operation. You can place your order when you have 7 days supply left. 

It does take at least a minimum of 2 full working days (Monday - Friday 8.00am - 6.00pm) to complete a repeat prescription request.

 Opening Hours

We are open 8.00 am - 6.00 pm Monday to Friday.

 We are closed on Saturdays and Sundays.

Doctors appointments are available during the hours listed below.


9.00am – 10.45am

3.30pm – 5.30pm


9.00am – 10.45am

3.30pm – 5.30pm


9.00am – 10.45am

3.30pm – 5.30pm


9.00am – 10.45am

3.30pm – 5.30pm


9.00am – 10.45am

3.30pm – 5.30pm

We operate the Advanced Access appointment system, this means appointments can be booked by ringing the surgery number from 8:00am on the day you wish to be seen.

Patients are able to pre-book the 9:00, 9:15,  appointments in the morning and the 5:30 appointment of the evening with Dr Marshall and Dr Mackereth.  If you need a pre-bookable appointment, please ask.

To see a doctor or nurse, please telephone us or come into the surgery to book an appointment.

The surgery will be closed on the following times and dates, due to staff training.

1 pm - 5 pm Wednesday 14 May
1 pm - 5 pm Thursday 12 june
1 pm - 5 pm Wednesday 16 July
1 pm - 5 pm Thursday 11 September
1 pm - 5 pm Wednesday 15 October
1 pm - 5 pm Thursday 13 November
1 pm - 5 pm Wednesday 10 December
1 pm - 5 pm Thursday 15 January
1 pm - 5 pm Wednesday 11 February
1 pm - 5 pm Thursday 19 March


 In an emergency between 6:30 pm and 8:00 am, 

you will need to call the

Out Of Hours Service on 0300 123 55 66

 Should you require any medication urgenty "Out of Hours" please telephone 0300 123 55 66

The Betsi Cadwaladr University Health Board is responsible for providing the "Out of Hours" service.  Adastra provides this service on behalf of the Local Health Board for patients registered with the Practice.  The availablity of the service is as follows:-

Weekdays     18:30 - 08:00

Weedends     18:30 - 08:00 to the following Monday

To contact the "Out of Hours" Service dial 0300 123 55 66